Foreclosure Operations Manager: Leadership and Process

Coast One Mortgage; Houston (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer-m

Paid maternity leave/par·ental leave

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Job summary

Newrez seeks a seasoned Manager - Foreclosure to lead the Foreclosure Department ensuring efficient processes, dashboards, and compliance. You will manage Supervisors and Foreclosure Specialists, develop metrics, and liaise with investors and clients to resolve high-risk items.

The role requires 6–8 years in foreclosure or mortgage servicing, 2+ years of people management, and strong PM/analytics skills. Bonus: collaboration with internal audit and compliance teams for process excellence.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 6-8 years of direct foreclosure or mortgage servicing experience are required.
• 2+ years of experience managing people are required.
• Strong project management and reporting skills are essential.
• Experience with FNMA, FHLMC, FHA, VA, and USDA mortgage servicing is required.

Responsibilities

• Oversee the foreclosure group and related processes to ensure timely resolution.
• Ensure process documentation is complete and accurate.
• Liaise with internal partners to ensure timely processing of foreclosure actions.
• Develop and maintain dashboards and metrics for foreclosure processes.
• Provide detailed reporting to assist program optimization.
• Coach Foreclosure Supervisors to develop future leaders.
• Collaborate with internal audit and compliance teams on foreclosure processes.
• Conduct regular meetings with external clients to review pipeline and impediments.

Skills

Project management

Reporting

Communication

Data analysis

Education

Bachelor’s degree or equivalent experience

Tools

SQL

Microsoft Excel

Microsoft Outlook

Job description

Newrez seeks a seasoned Manager - Foreclosure to lead the Foreclosure Department ensuring efficient processes, dashboards, and compliance. You will manage Supervisors and Foreclosure Specialists, develop metrics, and liaise with investors and clients to resolve high-risk items.

The role requires 6–8 years in foreclosure or mortgage servicing, 2+ years of people management, and strong PM/analytics skills. Bonus: collaboration with internal audit and compliance teams for process excellence.