Senior Foreclosure Team Leader

Coast One Mortgage; Tempe (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Parental leave

Tuition reimbursement

Volunteer time off

Employee emergency fund

Job summary

Newrez is seeking a Supervisor Foreclosure to oversee a team of foreclosure specialists and administrators, ensuring efficient processes, timelines, and metrics. You will train staff, manage reporting, and handle escalated issues in collaboration with attorney firms and other departments.

Must have a bachelor’s degree or equivalent work experience with 6+ years in foreclosure or mortgage services and 1–2 years of management experience.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 6+ years foreclosure or mortgage service-related experience required.
• 1–2 years of management experience preferred.

Responsibilities

• Supervise a staff of 8+ Foreclosure Specialists and Document Verification Specialists to timely and accurately manage a pipeline of loans through the foreclosure process.
• Develop and maintain up to date policies and procedures.
• Identify areas for process improvement and help implement new processes as necessary.
• Track and manage ongoing deadlines and SLAs relative to foreclosure timelines and key department metrics.
• Train of new hires on all systems of record, investor guidelines and industry standards.
• Train of team on new processes as implemented.
• Use reporting to manage the team and make changes to reporting as necessary.
• All aspects of personnel management including coaching and annual reviews.
• Act as the Foreclosure point of contact for other departments and for attorney firms on escalated issues.
• Track and analyze departmental data and report on activities.

Skills

Analytical skills

Organizational skills

Communication skills

Team leadership

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Outlook

Microsoft Excel

Job description

Newrez is seeking a Supervisor Foreclosure to oversee a team of foreclosure specialists and administrators, ensuring efficient processes, timelines, and metrics. You will train staff, manage reporting, and handle escalated issues in collaboration with attorney firms and other departments.

Must have a bachelor’s degree or equivalent work experience with 6+ years in foreclosure or mortgage services and 1–2 years of management experience.