Footwear Sales & Guest Experience Lead

Rack Room Shoes; Kokomo (IN); On-site; USD 16,531 - 20,664; Full time

Job summary

Rack Room Shoes in Kokomo, IN is seeking a friendly Sales Associate to deliver an exceptional shopping experience by following service standards and assisting customers with the right footwear. You will help present merchandise, stay aware of promotions, and support the store team to meet goals.

Role involves handling cash and POS transactions, learning product knowledge, and contributing to loss prevention and inventory tasks. Teamwork, reliability, and a neat appearance are valued.

Qualifications

• Interpersonal skills to deal with customers and colleagues.
• Basic communication, organization, and math abilities.
• Experience in retail sales, preferably specialty footwear.
• Knowledge of store policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience through service standards and sales assistance.
• Promote rewards programs and current promotions.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Support loss prevention and inventory tasks.
• Process sales and POS transactions accurately.
• Ensure shoes are matched and processed according to policy.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes in Kokomo, IN is seeking a friendly Sales Associate to deliver an exceptional shopping experience by following service standards and assisting customers with the right footwear. You will help present merchandise, stay aware of promotions, and support the store team to meet goals.

Role involves handling cash and POS transactions, learning product knowledge, and contributing to loss prevention and inventory tasks. Teamwork, reliability, and a neat appearance are valued.