Footwear Sales Specialist — Elevate Customer Experience

Rack Room Shoes; Lafayette (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes is seeking a customer-focused associate in Lafayette, IN. You will uphold service standards, assist customers, and promote rewards programs while maintaining accurate cash handling and a well-presented store.

The role emphasizes teamwork, knowledge of promotions, inventory support, and attention to loss-prevention practices. Prior retail footwear experience is preferred, with strong interpersonal skills and reliability.

Qualifications

• Interpersonal skills to interact with customers and team members.
• Basic communication, organization and math abilities.
• Experience in retail sales, preferably specialty footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience by applying service standards.
• Lead by example in accuracy and completeness of work.
• Assist customers and promote rewards programs and initiatives.
• Maintain awareness of current promotions and stock organization.
• Process sales at the POS and ensure proper cash handling and security.
• Support inventory, shipping/receiving and store cleanliness.

Skills

Interpersonal skills

Verbal communication

Organization

Math skills

Retail sales experience

Visual merchandising basics

Education

Job description

Rack Room Shoes is seeking a customer-focused associate in Lafayette, IN. You will uphold service standards, assist customers, and promote rewards programs while maintaining accurate cash handling and a well-presented store.

The role emphasizes teamwork, knowledge of promotions, inventory support, and attention to loss-prevention practices. Prior retail footwear experience is preferred, with strong interpersonal skills and reliability.