Footwear Sales Associate — Customer Experience Pro

New Balance Athletics, Inc.; Cincinnati (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Job summary

New Balance Athletics, Inc. seeks Retail Sale Associates in Cincinnati, OH to provide excellent customer service and expert product knowledge. You will guide buyers through the purchase, answer questions, and help with fitting and pricing while maintaining a clean, inviting store environment.

The role emphasizes teamwork, strong communication, and flexibility to cover weekends/holidays. Previous retail experience is a plus, but not mandatory, with comprehensive benefits and reliable pay in a

Qualifications

• 18 years of age or older.
• Past retail experience preferred, but not required.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly and accurately.
• Willingness to work a flexible schedule including weekends and holidays.
• Ability to lift up to 50 lbs with assistance and stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Understand customer needs and educate on product features and benefits.
• Solve customer questions and complete transactions with effective closing.
• Measure and fit customers with appropriate NB products.
• Keep floor neat, organized, and well stocked; ensure items are labeled and priced correctly.
• Protect products by monitoring floor merchandise and reporting shrinkage and security issues.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexible schedule

Tools

Cash register

Job description

New Balance Athletics, Inc. seeks Retail Sale Associates in Cincinnati, OH to provide excellent customer service and expert product knowledge. You will guide buyers through the purchase, answer questions, and help with fitting and pricing while maintaining a clean, inviting store environment.

The role emphasizes teamwork, strong communication, and flexibility to cover weekends/holidays. Previous retail experience is a plus, but not mandatory, with comprehensive benefits and reliable pay in a