Retail Sales Associate - Footwear Expert & Service Pro

newbalance; Oak Brook (IL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Zusammenfassung

New Balance is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply product knowledge and selling techniques to assist customers throughout the transaction, representing the New Balance brand with professionalism.

Responsibilities include greeting customers, understanding needs, educating on features, closing sales, and keeping the floor organized.

Qualifikationen

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Ability to flourish in a team environment.
• Familiarity with cash register functions.

Aufgaben

• Provide customer service using proper selling techniques, product knowledge, and guest service model.
• Understand the customer's needs and educate on product features and benefits.
• Solve customer problems and answer questions.
• Transact sales through suggestive selling and effective closing.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions and maintain floor appearance.
• Ensure items are labeled and price marked properly.
• Protect products and report shrinkage and security issues.
• Follow safety regulations and report accidents.

Kenntnisse

Customer service

Verbal communication

Teamwork

Cash register

Basic math

Tools

POS system

Cash register functions

Jobbeschreibung

New Balance is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply product knowledge and selling techniques to assist customers throughout the transaction, representing the New Balance brand with professionalism.

Responsibilities include greeting customers, understanding needs, educating on features, closing sales, and keeping the floor organized.