Footwear Experience Specialist

Rack Room Shoes; Knoxville (TN); On-site; USD 24,000 - 28,000; Full time

Job summary

Rack Room Shoes in Knoxville, TN is seeking a customer‑focused team member to uphold our service standards and assist in reaching store goals. You will lead by example in accuracy and completeness of work, while presenting the store and merchandise to customers in the best possible light.

Responsibilities include cash handling, processing POS transactions, promoting current promotions, maintaining neat merchandising, and supporting loss prevention as part of a collaborative retail team.

Qualifications

• Interpersonal skills to deal effectively with customers and employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising and store presentation knowledge.

Responsibilities

• Create an excellent shopping experience through service standards.
• Promote current sales promotions.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Assist in loss prevention awareness.
• Participate in inventories and receiving/shipping as needed.
• Process all sales and POS transactions according to policy.
• Ensure shoes are checked for mates during cashier functions.

Skills

Interpersonal skills

Communication skills

Retail sales experience

Policies & procedures

Visual merchandising

Job description

Rack Room Shoes in Knoxville, TN is seeking a customer‑focused team member to uphold our service standards and assist in reaching store goals. You will lead by example in accuracy and completeness of work, while presenting the store and merchandise to customers in the best possible light.

Responsibilities include cash handling, processing POS transactions, promoting current promotions, maintaining neat merchandising, and supporting loss prevention as part of a collaborative retail team.