Foodservice Customer Success & Orders Specialist

Core-Mark; Georgia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Stock purchase plan

401K matching

Education assistance

Paid time off

Job summary

Performance Foodservice is seeking a Customer Service Associate to assist all customers with order entries and inquiries, ensuring satisfaction as their distributor. You will input orders, credits, and invoicing details, while delivering professional assistance to customers, vendors, and co-workers.

The role emphasizes data accuracy, timely responses, and participation in trainings and meetings to support our diverse client base in the foodservice industry.

Qualifications

• High School Diploma or equivalent is required.
• 6–12 months of customer service, call center or related experience.
• Preferred: 1–2 years of customer service in foodservice.

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Skills

Customer service

Data entry

Communication

Education

High School Diploma/GED or Equivalent

Job description

Performance Foodservice is seeking a Customer Service Associate to assist all customers with order entries and inquiries, ensuring satisfaction as their distributor. You will input orders, credits, and invoicing details, while delivering professional assistance to customers, vendors, and co-workers.

The role emphasizes data accuracy, timely responses, and participation in trainings and meetings to support our diverse client base in the foodservice industry.