Foodservice Customer Support Specialist

Performance Food Group; Oakwood (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice, a unit of Performance Food Group, is seeking a Customer Service Associate to support order entry and inquiries. You will work closely with customers, vendors, and colleagues to ensure orders are entered accurately and issues resolved promptly.

The role emphasizes professionalism, daily administrative tasks, and cross-functional collaboration in our Georgia operations. We offer Day 1 benefits, growth opportunities, and a team-focused environment that rewards accuracy and

Qualifications

• High School Diploma/GED or Equivalent.
• 6 - 12 months customer service, call center and / or related area.
• 1 - 2 years customer service, call center and / or related area within foodservice industry (preferred).

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Education

High School Diploma/GED or Equivalent

1-2 years customer service experience (preferred)

Job description

Performance Foodservice, a unit of Performance Food Group, is seeking a Customer Service Associate to support order entry and inquiries. You will work closely with customers, vendors, and colleagues to ensure orders are entered accurately and issues resolved promptly.

The role emphasizes professionalism, daily administrative tasks, and cross-functional collaboration in our Georgia operations. We offer Day 1 benefits, growth opportunities, and a team-focused environment that rewards accuracy and