Customer Service Pro - Order Support & Inquiries

Core-Mark; Budd Lake (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Performance Food Group is seeking a Customer Service Representative to assist customers with orders and inquiries, ensuring satisfaction and timely responses. The role emphasizes accurate data entry, order processing, and professional communication in a fast-paced distribution environment.

Responsibilities include order entry, issue resolution, and collaboration with vendors and team members. Prior customer service experience and strong computer skills are required to excel in this position.

Qualifications

• At least 1 year of customer service experience.
• Ability to type 40 WPM with accuracy.
• Excellent written and verbal communication skills.
• Strong basic math and data entry abilities.
• Proficient in Microsoft Office programs.

Responsibilities

• Input customer orders and credits promptly.
• Handle inquiries and resolve issues to keep customers satisfied.
• Enter order and invoicing information accurately.
• Coordinate with vendors and colleagues as needed.
• Attend training and team meetings.

Skills

Customer service

Typing 40 WPM

Communication skills

Basic math

MS Office

Tools

Microsoft Office

Job description

Performance Food Group is seeking a Customer Service Representative to assist customers with orders and inquiries, ensuring satisfaction and timely responses. The role emphasizes accurate data entry, order processing, and professional communication in a fast-paced distribution environment.

Responsibilities include order entry, issue resolution, and collaboration with vendors and team members. Prior customer service experience and strong computer skills are required to excel in this position.