Food Service Operations Leader | Guest Experience

Colonial Group; New Orleans (LA); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Cell phone stipend

Medical insurance

401(k) match

Paid leave

Job summary

Colonial Group is seeking a Food Service Operations Manager in New Orleans, LA. You will lead the food service team, collaborate with the Executive Chef on daily operations, and ensure compliance with policies and safety standards.

The role requires strong leadership, excellent communication, and the ability to manage staffing, training, and financial aspects of the operation. Expect a schedule aligned with restaurant/hospitality operations and a focus on guest satisfaction.

Qualifications

• Strong leadership and team-building abilities.
• Excellent communication skills with clients and HQ.
• Excellent problem solving and organizational skills.
• Financial management and merchandising basics.

Responsibilities

• Lead and motivate staff to meet customer and client expectations.
• Hire, train, supervise, evaluate, coach, and manage staff performance.
• Develop and coach leadership within the department.
• Oversee food service training and staff integration.
• Maintain a clean, safe, and organized work environment.
• Ensure compliance with local, state, and federal laws.
• Collaborate with Executive Chef on food programs and daily oversight.
• Maintain positive relationships with client staff and uphold company policies.
• Oversee cash handling and POS operations; ensure vendor payments.
• Drive operational systems, processes, and policies aligned with mission.

Job description

Colonial Group is seeking a Food Service Operations Manager in New Orleans, LA. You will lead the food service team, collaborate with the Executive Chef on daily operations, and ensure compliance with policies and safety standards.

The role requires strong leadership, excellent communication, and the ability to manage staffing, training, and financial aspects of the operation. Expect a schedule aligned with restaurant/hospitality operations and a focus on guest satisfaction.