General Manager, Restaurant Operations & Guest Experience

Ihop; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A local restaurant chain in New Orleans is seeking a General Manager to oversee operations and ensure exemplary customer service. The role includes managing staff, maintaining quality standards, and engaging with the community. Candidates should possess strong leadership, organizational, and financial skills, along with a high school diploma. Previous experience in a similar role is often required, and Food Safety Certification is a plus.

Qualifications

• Strong leadership skills to supervise and guide staff effectively.
• Effective communication for interacting with customers and team members.
• Strong organizational skills for managing tasks and scheduling.
• Ability to identify and implement solutions for operational issues.
• Basic understanding of financial principles for budgeting.

Responsibilities

• Oversee restaurant operations and make critical decisions.
• Maintain compliance with operational standards and local laws.
• Ensure high-quality food preparation and service.
• Manage financial and administrative duties according to policies.
• Engage with the local community and promote restaurant presence.

Skills

Leadership skills

Effective communication

Organizational skills

Customer service skills

Problem-solving

Education

High school diploma or equivalent

Job description

A local restaurant chain in New Orleans is seeking a General Manager to oversee operations and ensure exemplary customer service. The role includes managing staff, maintaining quality standards, and engaging with the community. Candidates should possess strong leadership, organizational, and financial skills, along with a high school diploma. Previous experience in a similar role is often required, and Food Safety Certification is a plus.