Fine Dining Service Manager — Lead Guest Experience

Boulevard American Bistro; New Orleans (LA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Total compensation

Weekly pay

Benefits package

Bonus potential

401(k) match

Paid parking

Paid time off

Career growth

In-house support teams

Job summary

Creole Cuisine’s family of New Orleans restaurants is seeking a Service Manager to lead a front-of-house team in a casual fine dining setting. The role centers on delivering warm hospitality, mentoring staff, and maintaining exceptional service standards in a fast-paced environment.

With a comprehensive benefits package and competitive compensation in a high-energy venue, you’ll drive guest satisfaction and team engagement while managing schedules and daily operations across dining areas.

Qualifications

• Experience in upscale casual or fine dining preferred.
• Strong leadership and mentoring skills.
• Hands-on management style with a focus on service excellence.
• Ability to manage multiple priorities in a fast-paced setting.
• Financial acumen for budgeting, P&L, and labor management.

Responsibilities

• Lead and inspire a front-of-house team dedicated to warm, genuine hospitality.
• Ensure every guest feels welcome, valued, and cared for.
• Train and develop staff to maintain high service standards.
• Maintain smooth daily operations, including bar and dining room oversight.
• Drive guest satisfaction, employee engagement, and business success.
• Manage schedules, resolve guest concerns, and support restaurant excellence.
• Uphold health, safety, and quality standards.

Skills

Leadership

Staff development

Guest hospitality

Operations management

Budgeting & P&L

Team motivation

Scheduling

Job description

Creole Cuisine’s family of New Orleans restaurants is seeking a Service Manager to lead a front-of-house team in a casual fine dining setting. The role centers on delivering warm hospitality, mentoring staff, and maintaining exceptional service standards in a fast-paced environment.

With a comprehensive benefits package and competitive compensation in a high-energy venue, you’ll drive guest satisfaction and team engagement while managing schedules and daily operations across dining areas.