Food Service Operations Leader

Guest Services; Arlington (VA); On-site; USD 63,000 - 77,000; Full time

Job summary

Guest Services in Arlington, VA seeks a General Manager to lead daily operations, supervise the management team, and ensure exceptional guest service across all departments.

You will forecast sales, manage the budget, oversee P&L, and maintain safety, quality, and compliance while representing the company to clients and staff.

Candidates with 3+ years in management, proficiency in MS Word/Excel/Outlook, and a Food Protection Manager Certification preferred.

Qualifications

• High School Diploma/GED required.
• College degree preferred.
• At least 3 years of experience in related management required.
• Food Protection Manager Certification recommended.

Responsibilities

• Plan, develop, and direct daily operations.
• Forecast and analyze sales, labor, and profit; and ensure compliance with established budget.
• Schedule, supervise, and participate in the unit's operational duties.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
• Maintain accounting records, daily reporting requirement, and cash control.
• Manage P&L statement.
• Respond to customer inquiries and resolve customer complaints.
• Maintain safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Skills

Customer service

Team leadership

Budgeting

Education

High School Diploma/GED

College degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services in Arlington, VA seeks a General Manager to lead daily operations, supervise the management team, and ensure exceptional guest service across all departments.

You will forecast sales, manage the budget, oversee P&L, and maintain safety, quality, and compliance while representing the company to clients and staff.

Candidates with 3+ years in management, proficiency in MS Word/Excel/Outlook, and a Food Protection Manager Certification preferred.