Food & Beverage Lead — Guest Experience & Ops

Guest Services; Arlington (VA); On-site; USD 28,000 - 40,000; Full time

Job summary

Guest Services in Arlington, VA seeks a Food and Beverage Supervisor to aid the Manager in unit operations, including food, beverage, equipment, and safety to achieve financial goals and company initiatives.

The role emphasizes building a collaborative team that delivers exceptional guest service while ensuring staff performance stays consistently high.

Strong leadership, organization, and communication are essential to manage priorities in a fast-paced hospitality environment.

Qualifications

• Must have 2+ years of related management experience.
• Food Safety Certification is a plus.
• Strong customer service and staff supervision skills.

Responsibilities

• Ensure guest satisfaction and handle complaints per standards.
• Monitor setup and maintenance of dining areas and stations.
• Recruit, supervise, schedule, and direct unit staff.
• Train hourly staff for peak performance and development.
• Maintain safe facility environment and hygiene standards.
• Oversee equipment, food production, and sanitation.
• Report unusual events or safety/quality issues to the Manager.

Skills

Customer service

Team leadership

Organization

Communication

Problem solving

Education

High School Diploma or GED

Bachelor's degree (preferred) in Business or related field

Job description

Guest Services in Arlington, VA seeks a Food and Beverage Supervisor to aid the Manager in unit operations, including food, beverage, equipment, and safety to achieve financial goals and company initiatives.

The role emphasizes building a collaborative team that delivers exceptional guest service while ensuring staff performance stays consistently high.

Strong leadership, organization, and communication are essential to manage priorities in a fast-paced hospitality environment.