Food Service Supervisor - Team Leader, Guest Experience

Guest Services, Inc.; Arlington (VA); On-site; USD 51,000 - 63,000; Full time

Job summary

Guest Services, Inc. in Arlington, VA is seeking a Food Service Supervisor to assist the Manager in unit operations, including food, beverage, equipment, and property, to meet financial goals and company initiatives.

The role emphasizes building a team that delivers exceptional customer service, training hourly staff, ensuring safety and hygiene, and coordinating priorities in a fast-paced dining environment.

Qualifications

• High School Diploma or GED preferred; Bachelor’s degree preferred.
• At least 2 years of related management experience.
• Food Safety Certification is a plus.
• Strong interpersonal and customer service skills.

Responsibilities

• Ensure guest satisfaction and resolve complaints per customer service standards.
• Supervise dining area setup, cashier stations, and food stations to maintain quality.
• Assist in recruiting, supervising, scheduling, and training hourly staff; support Manager.
• Maintain a safe facility environment including equipment, food handling, and hygiene.

Skills

Customer service

Team leadership

Organization

Problem solving

Education

High school diploma or GED

Bachelor’s degree

Tools

Food Safety Certification

Job description

Guest Services, Inc. in Arlington, VA is seeking a Food Service Supervisor to assist the Manager in unit operations, including food, beverage, equipment, and property, to meet financial goals and company initiatives.

The role emphasizes building a team that delivers exceptional customer service, training hourly staff, ensuring safety and hygiene, and coordinating priorities in a fast-paced dining environment.