Food Runner - Fast, Precise Guest Service

Biltmore; Asheville (NC); On-site; USD 16,531 - 24,796; Full time

Job summary

Biltmore in Asheville, NC is seeking a Food Runner to support servers, supervisors, and kitchen staff by pulling and organizing orders, traying up, and delivering food to guests. You will also assist with condiments, side work, and daily cleanliness to ensure a seamless dining experience.

Ideal candidates have prior guest service experience and can thrive in a fast-paced, guest-service oriented team. Strong organization and the ability to manage time effectively are essential for success in this

Qualifications

• Previous guest/customer service experience is preferred.
• Ability to work in a fast-paced, guest-service oriented team.
• Strong organizational and time management skills.
• Willingness to follow standard service procedures and safety guidelines.

Responsibilities

• Deliver the correct food items promptly and accurately to the appropriate guests.
• Offer appropriate condiments table side with courses, e.g., fresh ground pepper.
• Anticipate guests' needs, respond promptly, and maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Communicate guest requests to servers, kitchen staff, and/or bartenders.
• Maintain knowledge of table and seat numbers, section assignments, proper table set-up, hours of operation, and dress code of the restaurant.
• Maintain knowledge of and comply with all service and kitchen procedures, sanitation and food safety regulations, established standards, and department policies and procedures.
• Be familiar with Biltmore services, features, activities, and special events to respond to guest inquiries accurately.
• Comply with Biltmore and state liquor regulations, particularly prohibiting service to minors and intoxicated persons.

Skills

Guest service

Attention to detail

Time management

Team collaboration

Proactive

Job description

Biltmore in Asheville, NC is seeking a Food Runner to support servers, supervisors, and kitchen staff by pulling and organizing orders, traying up, and delivering food to guests. You will also assist with condiments, side work, and daily cleanliness to ensure a seamless dining experience.

Ideal candidates have prior guest service experience and can thrive in a fast-paced, guest-service oriented team. Strong organization and the ability to manage time effectively are essential for success in this