Guest-Centric Food Runner

Biltmore Hotel; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Biltmore Hotel is seeking a Runner to keep workstations clean and stocked for the expo line and all prep areas, including pantry and grill stations. The role requires strict adherence to BSOP's and guest-first service in a fast-paced resort environment.

Qualifications include a High School Diploma; no prior experience is required. You will support team members, handle routine duties, and ensure timely delivery of orders while maintaining safety and cleanliness.

Qualifications

• Speak, read, write and understand English.
• High school diploma required.
• Ability to compute basic math accurately.
• Provide legible communication and directions.
• Work with minimal supervision in a fast-paced hotel setting.
• Maintain confidentiality of guest information.

Responsibilities

• Maintain clean workstations and stock plates for expo line and prep areas.
• Follow BSOP’s policies and procedures at all times.
• Anticipate guests’ needs and respond promptly.
• Ensure items are delivered promptly and to proper order.
• Maintain cleanliness, sanitation and organization of work areas.
• Restock items for next shift and report shortages.

Skills

English proficiency

Attention to detail

Multitasking

Teamwork

Communication

Under pressure

Basic math

Fast learner

Education

High School Diploma

Job description

The Biltmore Hotel is seeking a Runner to keep workstations clean and stocked for the expo line and all prep areas, including pantry and grill stations. The role requires strict adherence to BSOP's and guest-first service in a fast-paced resort environment.

Qualifications include a High School Diploma; no prior experience is required. You will support team members, handle routine duties, and ensure timely delivery of orders while maintaining safety and cleanliness.