Food Runner - Corner

White Lodging; Austin (TX); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

Parental Leave

DailyPay

EAP

401(k) with company match

PTO rollover

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Hotel discounts

Job summary

White Lodging is seeking a Food Runner for JW Marriott Austin. You will deliver high-quality dining experiences, support the front‑of‑house team, and ensure prompt, accurate food service while maintaining a positive guest interaction.

The role emphasizes teamwork, knowledge of menu items, and the ability to work in a fast-paced environment, with opportunities to grow across multiple hotels in the market.

Qualifications

• High-energy, guest‑oriented service focus.
• Clear, friendly communication with servers and guests.
• Collaborative attitude to support front‑of‑house operations.
• Ability to stand for long periods and move quickly.
• Wlexibility to work weekends and holidays as needed.

Responsibilities

• Deliver quality food to guests and communicate with servers.
• Know menu items, contents, prep methods, and garnishes.
• Complete side work and cleaning tasks.
• Ensure guest satisfaction with food quality and presentation.
• Promote teamwork and maintain a neat, professional appearance.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team-player mindset

Stays calm under pressure

Attention to detail

Fast-paced endurance

Weekend/holiday availability

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Food Runner, you will play a key role in delivering high-quality dining experiences, ensuring prompt and accurate food service while supporting the front-of-house team.

Description

Position Information

Location: JW Marriott Austin

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Food Runner, you will play a key role in delivering high-quality dining experiences, ensuring prompt and accurate food service while supporting the front-of-house team.

What You’ll Do

• Provide exceptional service by delivering quality food to guests and maintaining frequent communication with servers.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Complete all necessary side work and cleaning tasks.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure.
• A team-player mindset with an eye for detail.
• Ability to stand and move at a fast pace for long periods of time, with flexibility to work weekends and holidays as needed.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.