Room Service Server

White Lodging Services, Inc.; Austin (TX); On-site; USD 1,653,000 - 2,480,000; Full time

Benefits offered by this job

DailyPay

Health insurance (Medical, Dental and 

PTO with rollover

Wellness tools

Referral bonuses

401(k) with company matching

Tuition reimbursement

Discounts on hotel stays, dining and娱乐

Job summary

White Lodging Services, Inc. seeks experienced room service servers to be part of the opening and ongoing operations of Hotel Trinity in downtown Austin.

Responsibilities include stocking, setting up, and delivering all food and beverage orders to guest rooms, anticipating guest needs, and maintaining a neat, sanitary service environment. Breakfast, lunch, and dinner shifts are available with weekend and holiday coverage as necessary.

Qualifications

• The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
• Perform other duties as assigned.

Responsibilities

• Stock, set up, and deliver room service orders to guest rooms.
• Anticipate guest needs and provide exemplary hospitality.
• Maintain cleanliness and sanitation of service areas.
• Know hotel services and menu items to answer guest questions.
• Appear neat, professional, and customer-focused.
• Address guest concerns to ensure quality experiences.
• Assist with additional duties as needed.

Job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

We are seeking experienced room service servers to be a part of the opening and ongoing operations of Hotel Trinity.

Hotel Trinity

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.

Responsibilities

WHAT YOU'LL DO

• The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
• Perform other duties as assigned.

Breakfast, Lunch and Dinner Shifts available

WHAT YOU'LL BRING

• The room service server will have a passion for service with a positive, can-do attitude
• A team-player mindset
• Ability to handle high volume and work under pressure
• Excellent communication and listening skills
• Previous experience preferred, but not required
• High school diploma or GED preferred
• The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.
• Food Handlers and TABC Certification Required

Other information:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.