Guest-First Food Runner — Fast-Paced Service & Growth

White Lodging; Austin (TX); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

Parental Leave

DailyPay

EAP

401(k) with company match

PTO rollover

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Hotel discounts

Job summary

White Lodging is seeking a Food Runner for JW Marriott Austin. You will deliver high-quality dining experiences, support the front‑of‑house team, and ensure prompt, accurate food service while maintaining a positive guest interaction.

The role emphasizes teamwork, knowledge of menu items, and the ability to work in a fast-paced environment, with opportunities to grow across multiple hotels in the market.

Qualifications

• High-energy, guest‑oriented service focus.
• Clear, friendly communication with servers and guests.
• Collaborative attitude to support front‑of‑house operations.
• Ability to stand for long periods and move quickly.
• Wlexibility to work weekends and holidays as needed.

Responsibilities

• Deliver quality food to guests and communicate with servers.
• Know menu items, contents, prep methods, and garnishes.
• Complete side work and cleaning tasks.
• Ensure guest satisfaction with food quality and presentation.
• Promote teamwork and maintain a neat, professional appearance.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team-player mindset

Stays calm under pressure

Attention to detail

Fast-paced endurance

Weekend/holiday availability

Job description

White Lodging is seeking a Food Runner for JW Marriott Austin. You will deliver high-quality dining experiences, support the front‑of‑house team, and ensure prompt, accurate food service while maintaining a positive guest interaction.

The role emphasizes teamwork, knowledge of menu items, and the ability to work in a fast-paced environment, with opportunities to grow across multiple hotels in the market.