Food Runner

Monkeypod Kitchen by Merriman; Lahaina (HI); On-site; USD 36,000 - 50,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Lahaina, HI is seeking a friendly, guest-focused team member to deliver food and ensure a warm dining experience.

You will greet guests, coordinate with the kitchen and service staff, maintain cleanliness, stock service areas, and handle requests with a positive attitude under pressure.

This full-time role requires physical stamina and adherence to safety policies; competitive compensation is offered.

Qualifications

• Customer oriented and guest-focused.
• Clear communication with guests and staff.
• Ability to listen and respond to guest needs.
• Works well in a team environment.
• Keeps a cheerful and approachable demeanor.
• Follows safety policies and procedures.
• Stays calm and efficient under pressure.

Responsibilities

• Deliver food to guests’ tables promptly and correctly.
• Greet guests warmly and ensure proper presentation and garnishes.
• Assist service team by clearing dishes and restocking supplies.
• Maintain clean service areas and manage floors for debris.
• Communicate effectively with management and kitchen staff.

Skills

Guest service

Communication

Active listening

Teamwork

Friendly demeanor

Safety awareness

Stress management

Job description

Job Description

Deliver food items to guests' tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using seat position numbers.

• Greet all guests in a warm, personal, friendly manner.
• Check that each plate is wiped and correctly garnished prior to leaving the kitchen. Accountable for all plates leaving the kitchen window.
• Check for proper condiments and utensils when approaching the table to deliver food.
• Assist guests with any requests or concerns and take action to correct any problems.
• Assist service team as needed by removing dishes and glasses from tables or counters throughout guests' meal, and take them to the kitchen for cleaning.
• Keep the food line and runner stations clean, regularly checking floor for debris.
• Stock service areas with supplies such as plates, utensils, pizza boxes, condiments, and to go items throughout service period.
• Maintain awareness of current availability of food items throughout service period and communicate effectively with management and service team.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.

Location: Lahaina, HI
Employment Type: Full-Time
Salary: Competitive

Requirements

• Customer Oriented – Ability to take care of the guests’ needs while following HCR procedures.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to Direction – Receive and follow direction from supervisor; follow direction of computer generated tickets.
• Teamwork Abilities – Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Neat and well groomed.

Physical Requirements

• Must be able to do the following constantly: stand, walk, lift/carry 11-20 lbs
• Must be able to do the following frequently: use hands/fingers, reach outward, climb (stairs), bend, push/pull 10-25 lbs
• Must be able to do the following occasionally: reach above shoulder, squat or kneel, lift/carry 21-50 lbs, push/pull 26-40 lbs