Guest-Focused Food Runner: Fast, Friendly Service

Wet Willie's; Lahaina (HI); On-site; USD 2,066,000 - 3,444,000; Full time

Job summary

Wet Willie's in Lahaina is seeking an enthusiastic server/food runner to deliver orders to tables with speed and care, greet guests warmly, describe dishes, and ensure guests receive hot food and cold drinks at the right times.

You will maintain clean service areas, restock supplies, assist the service team, clear tables, and communicate effectively with management to keep service running smoothly during busy shifts.

Qualifications

• Customer oriented and guest-focused service mindset.
• Ability to work under pressure during busy shifts.
• Safety-conscious with proper handling of equipment and policies.
• Active listening to guests and team members.
• Clear, effective communication with guests, coworkers and management.
• Ability to receive and follow directions and tickets.
• Strong teamwork to support the service team.
• Friendly demeanor and presentable appearance.

Responsibilities

• Deliver food to guests' tables, ensuring hot food is hot and cold items are cold.
• Greet guests warmly and describe dishes upon delivery.
• Ensure plates are clean, garnished, and checked before table service."
• Check condiments and utensils when approaching tables.
• Assist guests with requests and resolve issues.
• Clear and remove dishes from tables; transport to kitchen for cleaning.
• Maintain clean food line and runner stations; monitor debris.
• Restock service areas with plates, utensils, condiments, and to-go items.
• Communicate availability of menu items to management and team.
• Maintain highest cleanliness standards in all duties.

Skills

Customer Oriented

Under pressure

Safety

Active Listening

Communication

Direction following

Teamwork

Friendly

Neat appearance

Job description

Wet Willie's in Lahaina is seeking an enthusiastic server/food runner to deliver orders to tables with speed and care, greet guests warmly, describe dishes, and ensure guests receive hot food and cold drinks at the right times.

You will maintain clean service areas, restock supplies, assist the service team, clear tables, and communicate effectively with management to keep service running smoothly during busy shifts.