Food & Beverage Training Ambassador

Entertainment Places; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events and giveaway

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to support the Food & Beverage team at Orlando. You will train new hires, ensure adherence to safety and sanitation standards, and model the professional behavior expected in a dynamic theme park environment.

The role requires hands-on training delivery, strong customer service, and the ability to work indoors and outdoors in varying weather. Benefits include park admission and family discounts, plus exclusive events.

Qualifications

• Must have minimum of 6 months experience in Food & Beverage.
• Must be a current part time or full-time ambassador.
• Must have strong written and verbal communications skills.
• Must be able to communicate effectively with ambassadors, guests and leadership.
• Must have strong guest service skills and a desire to assist others.
• Must be able to multi-task.
• Must have Safe Staff certification.
• Must have completed RCS Responsible Vendor Training (alcohol) training.
• Must remain compliant with all training offered by the Food & Beverage Department.
• Must be comfortable with all food types and allergens and follow policies.

Responsibilities

• Teach new hires how to effectively execute the role of team member.
• Hold new team members accountable for completing the assigned trainings.
• Communicate clearly to new hires about expectations and standards.
• Model behaviors expected of a Food & Beverage team member.
• Understand food sanitation, cleanliness standards, and health requirements; follow policies.
• Conduct Facility Culinary Foundations Training and safety training for new team members.
• Train On the Job Trainer station tools and related processes.
• Monitor progress, conduct a 14-day safety check and redirect as needed.
• Communicate effectively with ambassadors, guests and park leadership.
• Perform other duties as required.

Skills

Guest service

Communication

Multitasking

Written and verbal communication

Education

High school diploma or equivalent

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to support the Food & Beverage team at Orlando. You will train new hires, ensure adherence to safety and sanitation standards, and model the professional behavior expected in a dynamic theme park environment.

The role requires hands-on training delivery, strong customer service, and the ability to work indoors and outdoors in varying weather. Benefits include park admission and family discounts, plus exclusive events.