Ambassador Guest Services Supervisor

Entertainment Places; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors in Orlando to deliver outstanding guest service and food experiences. You will lead a team, open/close facilities, and ensure safety and quality in a fast-paced park environment.

Responsibilities include serving guests, handling food, training ambassadors, and maintaining HACCP standards while upholding the park's great reputation and guest memories.

Qualifications

• 1–3 months related experience or equivalent education/experience.
• Pass ServSafe exam before starting.
• Pass Alcohol training if selected.
• Pass Food Handlers test and maintain card.
• Strong written and verbal communication abilities.

Responsibilities

• Provide highest level of guest service and satisfaction.
• Lead team to deliver superior guest service and keep ambassadors motivated.
• Open and close facilities per procedures.
• Provide menu and park information to guests.
• Monitor equipment and report problems promptly.
• Prepare and serve food for park guests and ensure safety standards.

Skills

Guest service

Team leadership

Communication

Food handling

Multitasking

Education

ServSafe certification

Food Handler Card

Alcohol Training

Tools

Cash register

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors in Orlando to deliver outstanding guest service and food experiences. You will lead a team, open/close facilities, and ensure safety and quality in a fast-paced park environment.

Responsibilities include serving guests, handling food, training ambassadors, and maintaining HACCP standards while upholding the park's great reputation and guest memories.