Food & Beverage Supervisor — Lead Team & Guest Experience

Evolution Hospitality

New Orleans (LA)

On-site

USD 42,000 - 56,000

Full time

7 days ago
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Benefits offered by this job

Daily Pay
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Job summary

Evolution Hospitality in New Orleans is seeking a Food & Beverage Supervisor to lead service excellence, partner with the F&B Manager, motivate the team, and ensure smooth daily operations in a vibrant dining environment. You will oversee service quality, manage schedules and costs, handle guest feedback, and support promotional efforts to boost guest satisfaction and revenue.

This role requires strong communication, multitasking, and a hands-on leadership style, with opportunities for growth

Qualifications

  • High school diploma or equivalent; college coursework in hospitality is a plus.
  • At least one year of progressive experience in hotels or related fields, supervisory experience preferred.
  • Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
  • Demonstrated initiative and effective listening, understanding, and clarification abilities.
  • Competence in interpreting financial data and performing basic arithmetic.

Responsibilities

  • Service Superheroes: Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service. Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
  • Team Titans: Foster a collaborative environment by encouraging open communication and teamwork among staff. Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
  • Operations Olympians: Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory. Utilize technology to streamline processes and keep everything running smoothly and efficiently.
  • Growth Gurus: Develop creative promotional campaigns and ideas to attract more guests and boost sales. Support training and performance initiatives to help team members grow and contribute to overall business success.

Education

High school diploma or equivalent
College coursework in hospitality
Supervisory experience in hotels or related fields

Job description

Evolution Hospitality in New Orleans is seeking a Food & Beverage Supervisor to lead service excellence, partner with the F&B Manager, motivate the team, and ensure smooth daily operations in a vibrant dining environment. You will oversee service quality, manage schedules and costs, handle guest feedback, and support promotional efforts to boost guest satisfaction and revenue.

This role requires strong communication, multitasking, and a hands-on leadership style, with opportunities for growth

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