Food & Beverage Supervisor — Lead Luxury Guest Experience

InterContinental The Clement Monterey; Monterey (CA); Sur place; USD 36 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Hotel Travel Discounts

Training & Development Opportunities

Associate Recognition Programs

Educational Assistance Programs

Résumé du poste

InterContinental The Clement Monterey on Cannery Row is seeking a hands-on Food & Beverage Supervisor to lead daily restaurant, bar, room service and banquet operations. You will mentor associates and help drive guest satisfaction and operational excellence in a luxury hospitality environment.

Ideal candidates have 1–2 years of leadership in F&B, strong communication and guest service skills, and the ability to multitask in a busy setting.

Qualifications

• Minimum 1–2 years of Food & Beverage leadership or hotel supervisory experience preferred.
• Strong leadership, communication, and guest service skills.
• Ability to multitask and remain organized in a high-volume environment.
• Knowledge of restaurant and banquet operations preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Food Handler Certification and alcohol awareness certification required or ability to obtain upon hire.

Responsabilités

• Supervise daily Food & Beverage and Banquet operations
• Support and mentor restaurant, bar, room service, and banquet associates
• Ensure exceptional guest service and uphold luxury hospitality standards
• Assist with scheduling, training, coaching, and associate development
• Monitor food and beverage quality, presentation, and service standards
• Support banquet functions, special events, and group operations
• Assist with beverage inventory, ordering, mini bar operations, and cost control
• Help maintain health, safety, sanitation, and alcohol compliance standards
• Resolve guest concerns professionally and proactively
• Collaborate with culinary and hotel leadership teams to ensure seamless operations

Connaissances

Leadership

Guest service

Communication

Multitasking

Operational knowledge

Outils

MICROS

OpenTable

Delphi

Description du poste

InterContinental The Clement Monterey on Cannery Row is seeking a hands-on Food & Beverage Supervisor to lead daily restaurant, bar, room service and banquet operations. You will mentor associates and help drive guest satisfaction and operational excellence in a luxury hospitality environment.

Ideal candidates have 1–2 years of leadership in F&B, strong communication and guest service skills, and the ability to multitask in a busy setting.