Housekeeping Team Leader - Lead & Elevate Guest Rooms

Pacific Hotel Management, LLC; Monterey (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Educational assistance

Professional development

Hotel travel discounts

Job summary

InterContinental The Clement Monterey is seeking a hands-on Housekeeping Supervisor / Team Leader to uphold exceptional guest standards at 750 Cannery Row, Monterey. This full-time role offers a starting wage of $26.50 per hour and requires leadership, training, and strong organizational skills to motivate a housekeeping team.

Responsibilities include inspecting guestrooms, coordinating room readiness, coaching staff, and ensuring safety and quality.

Qualifications

• High school diploma or equivalent; some college preferred.
• At least 1 year housekeeping supervisory experience or 2 years in related hospitality roles.
• Guestroom inspection and hotel QA experience preferred.
• Strong leadership, communication, organizational and problem-solving skills.
• Ability to train and develop associates while fostering teamwork.
• English proficiency; Spanish preferred.

Responsibilities

• Inspect 50–75 guestrooms daily for cleanliness and standards compliance.
• Monitor cleanliness of guestrooms, public areas, and workspaces.
• Coordinate daily room assignments and monitor readiness.
• Train, coach and support housekeeping staff to maintain quality and productivity.
• Communicate room status with Front Desk, Engineering and Housekeeping Management.
• Identify deficiencies and provide constructive feedback with timely follow-up.
• Respond to guest requests professionally to ensure satisfaction.
• Monitor supplies, equipment and inventory; assist with VIP rooms and special projects.
• Reinforce safety procedures and operating standards.
• Provide hands-on assistance with housekeeping duties as needed.

Skills

Leadership

Communication

Organizational

Problem-solving

Multitask

English proficiency

Bilingual English/Spanish

Education

High school diploma or equivalent

Some college

Tools

Microsoft Office

Job description

InterContinental The Clement Monterey is seeking a hands-on Housekeeping Supervisor / Team Leader to uphold exceptional guest standards at 750 Cannery Row, Monterey. This full-time role offers a starting wage of $26.50 per hour and requires leadership, training, and strong organizational skills to motivate a housekeeping team.

Responsibilities include inspecting guestrooms, coordinating room readiness, coaching staff, and ensuring safety and quality.