Housekeeping Supervisor & Team Leader - Elevate Guest Experience

InterContinental The Clement Monterey; Cannery Row (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Educational assistance

Professional development

Recognition events

Hotel travel discounts

Job summary

InterContinental The Clement Monterey is hiring a Housekeeping Supervisor / Team Leader to oversee daily room inspections, staffing, and quality control at 750 Cannery Row, Monterey, CA 93940. The role is full-time with a starting wage of $26.50 per hour, offering a hands-on leadership position in a luxury hotel environment.

You will lead housekeeping teams, ensure guest satisfaction, coordinate with Front Desk and Engineering, and support daily operations while maintaining IHG standards across

Qualifications

• High school diploma or equivalent required; some college preferred.
• Minimum 1 year housekeeping supervisory experience or 2 years in Room Attendant, Laundry, or equivalent hospitality experience.
• Strong leadership, communication, organizational, and problem-solving skills.
• Professional communication in English; bilingual English/Spanish preferred.

Responsibilities

• Inspect 50–75 guestrooms daily to ensure cleanliness and standards.
• Monitor cleanliness and overall condition of guestrooms, public areas and workspaces.
• Coordinate daily room assignments and monitor room readiness.
• Train and coach housekeeping associates to maintain quality and productivity.
• Communicate room status, maintenance concerns, and guest requests with Front Desk, Engineering, and Housekeeping Management.
• Identify deficiencies and provide follow-up feedback.
• Assist with VIP room preparations and special projects.

Education

High school diploma or equivalent required; some college preferred

Job description

InterContinental The Clement Monterey is hiring a Housekeeping Supervisor / Team Leader to oversee daily room inspections, staffing, and quality control at 750 Cannery Row, Monterey, CA 93940. The role is full-time with a starting wage of $26.50 per hour, offering a hands-on leadership position in a luxury hotel environment.

You will lead housekeeping teams, ensure guest satisfaction, coordinate with Front Desk and Engineering, and support daily operations while maintaining IHG standards across