Food & Beverage Ops Manager: Lead, Train & Grow

Wawa Inc.; Port Saint Lucie (FL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Benefits

401(k) Matching

ESOP

Education Assistance

Store Discounts

Paid Time Off

Paid Parental Leave

Wellness Programs

Job summary

Wawa Inc. is hiring to lead and optimize our food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering. You will drive sales, monitor trends, and develop action plans with peers to improve results while becoming the store expert on promotions and marketing initiatives.

You will train Customer Service Associates, support hiring and scheduling, and foster team development. A focus on quality, safety, and a welcoming in-store environment is essential for success.

Qualifications

• Strong leadership experience, ideally in food service or retail environments.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Leadership

Communication

Organization

Customer service

Multitasking

Decision making

Problem solving

Education

High School Diploma or GED

Job description

Wawa Inc. is hiring to lead and optimize our food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering. You will drive sales, monitor trends, and develop action plans with peers to improve results while becoming the store expert on promotions and marketing initiatives.

You will train Customer Service Associates, support hiring and scheduling, and foster team development. A focus on quality, safety, and a welcoming in-store environment is essential for success.