Food & Beverage Operations Lead — Training, Growth, Bonus Eligible

Wawa Inc.; Okeechobee (FL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, ensuring efficiency and consistency. You’ll work alongside the General Manager and Assistant General Manager to deliver a fresh, customer-focused experience every day.

You’ll own programs, train Customer Service Associates, manage scheduling, inventory, and safety, and drive sales with a focus on quality. This role requires strong leadership, excellent communication, and a commitment to operational

Qualifications

• Leadership experience in food service or retail environments.
• Strong communication and customer service skills.
• Ability to multitask and make decisions in a fast-paced setting.
• Problem solving to drive results and optimize operations.
• Flexible availability including weekends and holidays.

Responsibilities

• Take ownership of food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate exceptional service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area meeting health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth operations.

Skills

Leadership

Communication

Customer Service

Multitasking

Problem Solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, ensuring efficiency and consistency. You’ll work alongside the General Manager and Assistant General Manager to deliver a fresh, customer-focused experience every day.

You’ll own programs, train Customer Service Associates, manage scheduling, inventory, and safety, and drive sales with a focus on quality. This role requires strong leadership, excellent communication, and a commitment to operational