Food & Beverage Ops Lead - Guest Service & Growth

KANSAS STAR CASINO; Mulvane (KS); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Boyd Gaming Corporation in Mulvane, KS seeks an experienced food and beverage supervisor to oversee daily operations of our outlets. You will manage personnel matters, interview, hire, schedule, coach, and discharge staff while ensuring policy and regulatory standards are met.

Maintain inventory and oversee cost controls for a busy hospitality environment. Responsibilities include creating, monitoring, and forecasting departmental P&L, ensuring service standards, guiding front- and back-of-house

Qualifikationen

• Must have excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.
• Extended periods of standing and walking, circulat[ing] through the operations required.

Aufgaben

• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure all executed guest service falls within established standards.
• Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
• Investigate complaints relative to faulty cooking or quality of ingredients.
• Ability to make product and equipment purchasing decisions that benefit the hotel.
• Interact with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency for front or back of house staff.

Kenntnisse

Customer service

Communication skills

MS Office

Tools

Microsoft Office

Jobbeschreibung

Boyd Gaming Corporation in Mulvane, KS seeks an experienced food and beverage supervisor to oversee daily operations of our outlets. You will manage personnel matters, interview, hire, schedule, coach, and discharge staff while ensuring policy and regulatory standards are met.

Maintain inventory and oversee cost controls for a busy hospitality environment. Responsibilities include creating, monitoring, and forecasting departmental P&L, ensuring service standards, guiding front- and back-of-house