F&B Manager

Aliante-Casino-Hotel-Spa-1; North Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Boyd Gaming Corporation seeks a seasoned Food & Beverage Operations Manager to oversee daily operations of outlets within our casino hotel. You will manage staffing, schedules, and training, review P&L, and ensure service standards while coordinating with kitchen and purchasing teams.

The role requires strong customer service and communication skills, 21+ years old, and ability to obtain required licenses. On-site based in North Las Vegas, NV with a focus on efficiency and guest satisfaction.

Qualifications

• Must be at least 21 years of age.
• Two (2) years of prior supervisory experience in food & beverage operations preferred.
• Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
• Must have excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.
• Extended periods of standing and walking.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure all guest service meets established standards.
• Direct, motivate, and provide ongoing support to both front of the house and back of the house managers.
• Investigate complaints related to faulty cooking or quality of ingredients.
• Ability to make product and equipment purchasing decisions that benefit the hotel.
• Coordinate with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency for front or back of house staff.

Skills

Customer service

Communication

Leadership

Tools

Microsoft Office

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Oversee daily operations of food and beverage outlets. Responsible for personnel mattersincluding but not limited tointerviewing, hiring, scheduling, coaching, evaluating, and discharging. Ensure that all company and regulatory policies and standards are consistently met. Maintain proper supplies of products and conduct inventory as prescribed.

• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure all executed guest service falls within established standards.
• Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
• Investigate complaints relative to faulty cooking or quality of ingredients.
• Ability to make product and equipment purchasing decisions that benefit the hotel.
• Interact with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency for front or back of house staff.

Qualifications

• Must be at least 21 years of age.
• Two (2) years of prior experience in a supervisory (or higher) role in food and beverage operations preferrd.
• Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
• Must have excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.
• Extended periods of standing and walking, circulating through the operations required.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.