Food & Beverage Operations Manager

Delta Downs; Vinton (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Boyd Gaming Corporation in Louisiana seeks a Food Manager to oversee daily service operations across our fast-food outlets. You will lead front-of-house teams, uphold health and safety standards, and ensure smooth operations during peak periods.

You will recruit, train, and develop staff, manage budgets with leadership, and drive guest satisfaction while maintaining profitability. The role requires 3+ years in fast food/hospitality supervision and physical ability to stand, lift, and multitask.

Qualifications

• Must be at least 21 years of age.
• 3+ years of fast food service, retail, hospitality and supervisory experience.
• Ability to stand and walk for extended periods.
• Ability to lift and maneuver up to 50 pounds.
• Excellent customer service and problem-solving abilities.
• Strong communication skills, both verbal and written.
• Ability to multi-task and manage competing priorities.
• Must be able to obtain/maintain any necessary licenses and/or certificates.

Responsibilities

• Keep the fast-food operation running like a well-oiled machine by managing all aspects of daily service restaurant operations
• Lead the front lines, overseeing the front-of-house operation of your assigned food and beverage outlets
• Champion our commitment to company standards, policies, and all relevant health, safety, and regulatory requirements
• Build and nurture a team through recruiting, training, coaching, and development—including interviewing, hiring, evaluating, promoting, and mentoring
• Partner with leadership to crush budget goals and drive results for your department
• Own the financial performance of your outlets and keep things running efficiently
• Deliver exceptional guest experiences and orchestrate seamless team coverage during peak periods
• Turn guest concerns into opportunities to wow by resolving complaints promptly and professionally
• Be the voice of the Food and Beverage Department in team-related matters, both internally and externally

Skills

Customer service

Communication

Problem solving

Staff supervision

Multitasking

Staff training

Job description

Boyd Gaming Corporation in Louisiana seeks a Food Manager to oversee daily service operations across our fast-food outlets. You will lead front-of-house teams, uphold health and safety standards, and ensure smooth operations during peak periods.

You will recruit, train, and develop staff, manage budgets with leadership, and drive guest satisfaction while maintaining profitability. The role requires 3+ years in fast food/hospitality supervision and physical ability to stand, lift, and multitask.