Food & Beverage Supervisor: Multi-Unit Ops Leader

Prairie Band Casino & Resort; Mayetta (KS); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with employer match

Profit sharing bonus

Holiday pay

Gas discount

Paid time off up to 18 days

Job summary

Prairie Band Casino & Resort in Kansas is seeking a Food & Beverage Manager to oversee the Steakhouse, EDR, Grill, Buffet, and Beverage operations. You will lead staff, ensure service standards, and drive profitability on a multi-unit level.

The role emphasizes hiring, coaching, cost control, and guest satisfaction, with strong focus on safety, regulatory compliance, and teamwork across menus and outlets. A high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• College degree preferred or equivalent experience.
• Proven leadership in food & beverage operations.

Responsibilities

• Manages the day-to-day operations of the Steakhouse, EDR, Grill, Buffet, Bingo Snack Bar, and Beverage service on assigned shift
• Ensures that all food and beverage products served meet the established specifications and standards
• Communicates variances from established standards to the Executive Chef and/or Buffet Manager
• Responsible for assisting with the hiring and development of personnel while ensuring an adequate level of labor is used to perform the required level of service
• Understands and administers performance appraisals, sets performance expectations, trains and provides coaching and operational support for Food & Beverage Staff
• Completes the required daily financial tools and reports
• Solicits guest feedback by direct interaction
• Acts immediately on any guest complaint to ensure corrections are made and the 100% Satisfaction Guarantee invocations are made
• Plans and develops Grill menus that are flavorful and popular with customers, and plans their respective pricing structure
• Institutes cost control policies, procedures and standards of performance needed to maintain and improve profitability
• Analyzes and evaluates food and beverage operation, profit and loss statements, and other current applicable information to determine if alternate courses of action are needed
• Ensures all service equipment is handled safely and with reasonable care, reporting mechanical problems to proper department
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated
• Enforces all appearance and uniform guidelines and all regulatory, internal controls, policies and procedures
• May be involved in cash transactions, either as a breaker or as a replacement for the regularly scheduled cashier, during day-to-day activity
• Performs the duties of a Cook, Food Server, Beverage Server, Cashier/Host, Server Assistant, Barback or Bartender as needed to include Banquet functions
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
• Other duties as assigned

Skills

Staff supervision

Budgeting

Training & coaching

Customer service

People management

Education

High school diploma

College degree preferred

Job description

Prairie Band Casino & Resort in Kansas is seeking a Food & Beverage Manager to oversee the Steakhouse, EDR, Grill, Buffet, and Beverage operations. You will lead staff, ensure service standards, and drive profitability on a multi-unit level.

The role emphasizes hiring, coaching, cost control, and guest satisfaction, with strong focus on safety, regulatory compliance, and teamwork across menus and outlets. A high school diploma is required.