Food & Beverage Manager: Lead Fresh Ops & Guest Experience

Wawa, Inc.; Rosedale (MD); On-site; USD 32,000 - 43,000; Full time

Job summary

Wawa, Inc. is seeking a Food & Beverage Manager to oversee all food and beverage operations with a focus on delivering a fresh, efficient, and customer-centered experience.

You will work closely with the General Manager and Assistant General Manager to drive daily operations and sales while maintaining high standards of quality and service. The role requires strong leadership in a fast-paced retail environment, a high school diploma, flexible availability (including weekends/holidays), and a

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work weekends and holidays.
• Strong leadership experience in food service or retail is a plus.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Decision making

Problem solving

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. is seeking a Food & Beverage Manager to oversee all food and beverage operations with a focus on delivering a fresh, efficient, and customer-centered experience.

You will work closely with the General Manager and Assistant General Manager to drive daily operations and sales while maintaining high standards of quality and service. The role requires strong leadership in a fast-paced retail environment, a high school diploma, flexible availability (including weekends/holidays), and a