Food & Beverage Operations Leader

Web Scribble; Louisville, Northern (KY, KY); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa is seeking a Food & Beverage Manager to supervise daily operations with a focus on delivering a fresh, efficient, and customer-focused experience. You will work closely with leadership to ensure top-notch service, quality, and consistency in all programs.

The role emphasizes training Customer Service Associates, managing schedules, and fostering a positive team environment while maintaining health and safety standards across the store.

Qualifications

• High School Diploma or GED is required.
• Flexible availability including weekends/holidays.
• Strong leadership experience in food service or retail is a plus.
• Excellent communication, organization, and customer service skills.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Strong leadership

Customer service

Communication skills

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa is seeking a Food & Beverage Manager to supervise daily operations with a focus on delivering a fresh, efficient, and customer-focused experience. You will work closely with leadership to ensure top-notch service, quality, and consistency in all programs.

The role emphasizes training Customer Service Associates, managing schedules, and fostering a positive team environment while maintaining health and safety standards across the store.