Food & Beverage Leader: Guest Experience & Profit Growth

Soho House; Michigan; Vor Ort; USD 75.000 - 90.000; Vollzeit

Benefits dieser Stelle

Healthcare + 401K

Paid time off

Career development

Global opportunities

Learning & Development

Cookhouse & House Tonic

Team events

Team meal

Zusammenfassung

Soho House in Michigan is seeking a Food & Beverage Manager to supervise service, quality control and the overall F&B experience under the General Manager. You will lead daily, weekly and monthly operations, forecast, hire, train, manage inventory, and optimize profitability while delivering exceptional member and guest experiences.

You will drive sales by building relationships with members, overseeing staffing, and implementing efficient processes.

Qualifikationen

• Minimum of 5+ years’ experience in a similar capacity.
• Detail oriented, process driven and able to solve problems in high-volume environments.
• Experience with POS, OpenTable, Opera or other hospitality systems.
• Strong leadership and cross-functional communication.

Aufgaben

• Influential leader who manages operations with the General Manager to ensure service, staffing and member/guest experience meets targets.
• Drive guest service excellence and communicate effectively with members, guests and staff.
• Collaborate with stakeholders to design and implement exceptional menus and procurement.
• Proactively identify customer needs and develop action plans to enhance experience and mitigate risk.
• Support HR guidelines, recruitment and training to grow high-performing staff.
• Establish targets, KPIs, schedules, policies and procedures.

Kenntnisse

Staff leadership

Customer service

Communication

Problem solving

Tools

POS system

OpenTable

Opera

Jobbeschreibung

Soho House in Michigan is seeking a Food & Beverage Manager to supervise service, quality control and the overall F&B experience under the General Manager. You will lead daily, weekly and monthly operations, forecast, hire, train, manage inventory, and optimize profitability while delivering exceptional member and guest experiences.

You will drive sales by building relationships with members, overseeing staffing, and implementing efficient processes.