Food & Beverage Lead - Deli & Guest Experience

UDF; Cincinnati (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers (UDF) in Cincinnati, OH is seeking a full-time Food Lead to oversee foodservice operations, ensuring safe, clean and stocked areas. You will manage prep, inventory, and equipment, train staff on SOPs, and uphold the Hi Five Guest Experience during every shift.

Responsibilities include maintaining food temperatures, dating and labeling, ordering supplies to prevent stockouts, and ensuring accurate POS transactions and customer service in a fast-paced environment.

Qualifications

• Ability to communicate effectively with customers in English.
• Knowledge of food safety practices and certifications as required.
• Experience with cash handling and POS transactions.
• Ability to train staff on SOPs and store policies.
• Strong customer service mindset to uphold the Hi Five experience.

Responsibilities

• Operate foodservice equipment and prep per SOPs.
• Maintain cleanliness and stock of foodservice areas.
• Ensure proper dating, labeling, and food safety procedures.
• Assist guests with service and handle transactions at POS.
• Monitor temperatures, inventory, and ordering to prevent outs.

Skills

Customer service

English communication

Food safety knowledge

Cash handling

POS operation

Job description

United Dairy Farmers (UDF) in Cincinnati, OH is seeking a full-time Food Lead to oversee foodservice operations, ensuring safe, clean and stocked areas. You will manage prep, inventory, and equipment, train staff on SOPs, and uphold the Hi Five Guest Experience during every shift.

Responsibilities include maintaining food temperatures, dating and labeling, ordering supplies to prevent stockouts, and ensuring accurate POS transactions and customer service in a fast-paced environment.