The Food and Beverage Manager is responsible for coordinating, supervising and directing all property food and beverage operations while maintaining a profitable department with high-quality products and service levels. The Food and Beverage Manager is expected to market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
PRIMARY RESPONSIBILITIES
- Monitor industry trends, take appropriate action tomaintain a competitive and profitable operation, including updating cocktail lists and menu items as necessary
- Prepare the F&B budget and monitor departmentperformance accordingly
- Work with the General Manager and keep informed of F&B issues as they arise
- Coordinate and monitor all phases of loss preventionin the F&B department
- Prepare and submit required reports in a timelymanner
- Organize and conduct department meetings on aregular basis
- Ensure compliance with all local liquor laws, andhealth and sanitation regulations
- Ensure departmental training and compliance of SOP’s
- Interview candidates for front-of-house F&Bpositions and follow standards for hiring approvals
- Conduct and/or attend all required meetings,including pre-event and post-event meetings
- Provide employees with the tools and environment they need to deliver an exceptional dining experience
- Develop and implement strategies and practices that support employee engagement
- Maintain product consistency by conducting inspections of seasonings, portions, and appearance of food
GUEST SERVICE & SATISFACTION
- Create an unforgettable dining experience in either the restaurant or the banquet facilities
- Approach all encounters with guests and employees inan attentive, friendly, courteous andservice-oriented manner
- Attend all hotel required meetings and trainings
- Maintain high standards of team’s personal appearance andgrooming, including wearing nametags
- Maximize efforts towards productivity, identifyproblem areas and assist in implementing solutions
- Must be effective in handling problems, includinganticipating, preventing, identifying and solvingproblems as necessary
- Perform other duties as requested by management
JOB REQUIREMENTS
- College degree and five years of related experience in hotel operations
- Strong verbal and written communication skills
- Significant attention to detail
- Complete understanding of NOI profitability and budget goals
- Knowledge of F&B preparation techniques,health department rules and regulations, and liquor lawsand regulations
- Computer skills required – experience with Hotel information systems preferred
SALARY
$75,000 annually