Food and Beverage Manager

LBA Hospitality; Birmingham (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Food and Beverage Manager to oversee operations in a vibrant hospitality environment. This role involves managing daily operations, supervising staff, and ensuring high-quality service while adhering to budgetary constraints. The ideal candidate will possess strong supervisory and financial management skills, along with a commitment to customer service excellence. Join a dynamic team where your leadership will foster a positive work culture and enhance guest experiences. If you are passionate about hospitality and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• Two years’ experience supervising a team of at least three associates.
• Experience in financial controls and food inventory management.

Responsibilities

• Oversee daily operations of Food and Beverage outlets ensuring quality service.
• Hire, train, and develop staff while maintaining budgetary guidelines.

Skills

Supervisory Skills

Financial Management

Communication Skills

Multi-tasking

Customer Service

Tools

Property Management System

Job description

Responsible for the day-to-day operation of the Food and Beverage outlets, including but not limited to: personnel, budget performance and financial controls, maintenance of equipment, preparation, service, and set-up of menu items.

PRE REQUISITES

The Company associates have access to guestrooms and property; therefore, character traits of honesty and trustworthiness are essential to this position. Associates must pass the appropriate security clearance, per company policy.

• Two years’ experience supervising at least three (3) associates.
• One year experience following standard recipes.
• Experience ordering/pricing food and inventory control.
• Experience with chain food and retail outlet preferred.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

• Must be able to push or pull 60 pounds and lift and/or carry 50 pounds.
• Must be able to stand for eight hours, bend, stretch, and reach.
• Must be able to see and hear.
• Must be able to speak and read English; the ability to communicate in another language may be helpful.
• Must display professionalism, honesty, and trustworthiness at all times.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge in:

• Financial aspects of running a department: labor, food and beverage costs controls.
• Storage and labeling of all products: dry, freezer, refrigerated, etc.
• OSHA requirements and maintaining the department accordingly.
• Supervisory skills: interview, hire, train, appraise, document, motivate.
• Area shopping, dining, entertainment, and travel directions to assist guest inquiries.
• Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures, and events.
• Knowledge of BEOs and details surrounding events.
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Skills:

• Train and develop associates through meetings, logs, etc.
• Monitor and document associates for both positive and negative feedback.
• Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change.
• Maintain organization of supplies, storage rooms, refrigerators, and freezers.

Abilities:

• Multi-task, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates, and home office support staff.
• Solve guest issues with professionalism and maintain a hospitable attitude.
• Market and promote to increase exposure and sales.

SPECIFIC RESPONSIBILITIES

• Maintain a professional cohesive team by hiring, training, coaching, counseling, and developing the most qualified individuals.
• Promote positive morale and friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Maintain all Food Safety, Department of Health, and OSHA standards.
• Ensure guests are provided with the highest quality product and service.
• Must be thoroughly familiar with the Associate Handbook, implementing all the rules, policies, and procedures established by the company.
• Maintain certification from a brand-approved responsible vendor training program.
• Act as Manager on Duty (MOD) in the absence of other department heads, working in conjunction with all management of the property.
• Other duties as assigned, that the associate is capable of performing as staffing needs arise.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

Standing, walking for long periods of time while maintaining a friendly professional image. Be flexible regarding work schedule. Be available as necessary 24/7, including weekends and holidays.

POSITIONS FOR POSSIBLE ADVANCEMENT

Before the next promotion, this person should develop and train their replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a GSM, AGM, or as an F & B Director in a full-service property.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.