FOH Supervisor - Lead, Mentor & Energize Guest Service

The Lightwell Hotel and Spa; Hood River (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Gift Shop and restaurant discounts

Employee rate at sister properties

Full-time with parking stipend

Job summary

The Lightwell Hotel and Spa in Hood River, OR is seeking a driven Front of House Supervisor to lead our front of house team and ensure smooth daily operations. You will mentor servers, manage schedules, and uphold guest service standards with energy and hospitality.

The role emphasizes teamwork, strong communication, and adaptability in a fast-paced setting. We offer a supportive culture, competitive benefits, and opportunities for professional growth within a welcoming, fun workplace.

Qualifications

• Proven experience in a lead server or leadership role.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Ability to mentor and develop team members effectively.
• Flexible and adaptable to fast-paced environments.
• Passion for creating a fun and welcoming workplace culture.

Responsibilities

• Supervise and guide front of house staff to deliver guest experiences.
• Mentor and coach team members for professional growth.
• Manage inventory and administrative tasks to maintain efficiency.
• Create and manage team schedules, including cutting shifts.
• Support day-to-day operations to ensure smooth service flow.
• Bring energy and fun to each shift to foster a positive atmosphere.

Skills

Leadership

Organization

Communication

Mentoring

Adaptability

Hospitality mindset

Job description

The Lightwell Hotel and Spa in Hood River, OR is seeking a driven Front of House Supervisor to lead our front of house team and ensure smooth daily operations. You will mentor servers, manage schedules, and uphold guest service standards with energy and hospitality.

The role emphasizes teamwork, strong communication, and adaptability in a fast-paced setting. We offer a supportive culture, competitive benefits, and opportunities for professional growth within a welcoming, fun workplace.