FOH Operations Lead: Guest Experience & Team Growth

ENT1009ECIL; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

ENT1009ECIL is seeking a Front-of-House Supervisor to oversee daily restaurant operations and ensure adherence to service standards. You will manage staff, organize work flow, and enforce policies to deliver exceptional guest experiences.

The role requires a high school diploma ( Hospitality preferred) and 1–2 years restaurant management experience, with fluency in English. Availability for nights, weekends, and holidays may be needed while supporting promotions and events.

Qualifications

• High school diploma or equivalent; 1–2 years restaurant management experience in a full-service setting.
• Hospitality management degree or some college preferred.
• Must speak fluent English; other languages preferred.

Responsibilities

• Ensure compliance with standards of service and operating procedures.
• Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
• Plan and organize work; communicate and enforce policies and procedures.
• Monitor inventory security and cost controls; replenish supplies and equipment as needed.
• Assist in developing and implementing new menus and local marketing programs.
• Coordinate special events and promotions scheduled for the venue.
• Ensure staff are trained and certified; maintain guest satisfaction and service recovery guidelines.

Skills

Fluent English

Education

High school diploma or equivalent

Hospitality management degree or some college

Job description

ENT1009ECIL is seeking a Front-of-House Supervisor to oversee daily restaurant operations and ensure adherence to service standards. You will manage staff, organize work flow, and enforce policies to deliver exceptional guest experiences.

The role requires a high school diploma ( Hospitality preferred) and 1–2 years restaurant management experience, with fluency in English. Availability for nights, weekends, and holidays may be needed while supporting promotions and events.