FOH Supervisor — Guest Experience Leader

Elevate Entertainment Group; Forney (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounts on Movies

Discounts on Attractions

Discounts on Food & Beverage

Job summary

Elevate Entertainment Group is seeking a Front-of-House Supervisor to oversee the venue’s service quality, food and beverage, operations, and maintenance. You will train staff across all roles and ensure a consistently excellent guest experience.

The role requires leadership over shifts, a focus on guest satisfaction, and accountability for standards. Eligible candidates must be 21+, with 1+ year supervisory experience in a full-service restaurant, and availability for holidays and weekends.

Qualifications

• HS Diploma or GED certification required.
• Must be at least 21 years of age.
• Minimum of 1 year full-service restaurant supervisory experience preferred.
• Availability to work during holidays, nights, and weekends with increased hours during peak times.
• Meets Ring Up Program requirements.

Responsibilities

• Provide supervision during assigned shifts.
• Provide cast members and guests with a positive experience and atmosphere.
• Monitor speed of service to ensure a positive guest experience.
• Supervise daily shifts to ensure standards, product quality, and cleanliness is maintained.
• Assist in the training of cast members, including new hires as well as existing team members.
• Assist with cleanliness and organization of the venue.
• Ensure proper cash handling procedures are followed.
• Performs other related duties as necessary or assigned.

Skills

Guest service

Communication

Accountability

Training

Education

HS Diploma or GED

Job description

Elevate Entertainment Group is seeking a Front-of-House Supervisor to oversee the venue’s service quality, food and beverage, operations, and maintenance. You will train staff across all roles and ensure a consistently excellent guest experience.

The role requires leadership over shifts, a focus on guest satisfaction, and accountability for standards. Eligible candidates must be 21+, with 1+ year supervisory experience in a full-service restaurant, and availability for holidays and weekends.