FOH Manager: Growth, Training & Guest Experience

The Feinstein Group; Wesley Chapel (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Weekly Pay

Meal Discounts

Company Parties

Development Opportunities

Job summary

The Feinstein Group is seeking a Front of House Manager to promote and grow the business, hire and train staff, and ensure patrons receive excellent drinks, food, and service. You will also manage inventory, plan events, and uphold safety and quality controls.

Ideal candidates are observant, with strong communication and problem‑solving skills, plus the ability to work with diverse personalities and diffuse tense situations. Apply to join a growth‑minded team.

Qualifications

• 3+ years’ management experience in a high volume ($4M+) restaurant or bar.
• Bachelor's Degree is a plus.
• Anticipating fellow manager and customer needs.
• Strong communication and people skills.
• Flexible schedule and reliable.
• Desire to learn.
• Self-motivation.
• Professionalism.
• Creativity.
• Attention to detail.
• Incredible Hospitality and Service.
• Ability to focus.
• Availability to work long hours, holidays, weekends, and late shifts.
• ServSafe Certification is a plus.
• Toast POS experience is a plus.
• Fusion Prep experience is a plus.
• Restaurant365 experience is a plus.

Responsibilities

• Upholding our Company Culture, Welcome H.O.M.E.
• Utilizing Fusion Prep to maintain consistency of prep, food safety, and cleanliness.
• Hiring and training staff to provide excellent service to patrons.
• Creating effective schedules, putting “Ace’s in their places”
• Utilizing our training platforms to ensure education never ends for our employees
• Setting and enforcing quality and safety controls.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members
• Maintaining a fun, safe atmosphere for patrons.
• Financial understanding of budgets, and profit and loss is a plus.
• Makes initiative to solve problems as they come.
• Flawless execution of all Restaurant Systems, Policies, and Procedures
• Complete assigned shift duties
• Ensuring timely training of ALL Front of House employees
• Ensuring FOH labor costs are in line with projected periodic budget
• Comfortable holding staff to high standards and holding them accountable
• Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
• Holding monthly staff meetings for training and development
• Understanding and execution of progressive documentation

Skills

3+ years management

Strong communication

People skills

Flexible schedule

Desire to learn

Self-motivation

Professionalism

Creativity

Attention to detail

Hospitality & service

Availability for long hours

Education

Bachelor's Degree

Tools

Toast POS

Fusion Prep

Restaurant365

Job description

The Feinstein Group is seeking a Front of House Manager to promote and grow the business, hire and train staff, and ensure patrons receive excellent drinks, food, and service. You will also manage inventory, plan events, and uphold safety and quality controls.

Ideal candidates are observant, with strong communication and problem‑solving skills, plus the ability to work with diverse personalities and diffuse tense situations. Apply to join a growth‑minded team.