Front of House Manager — Growth, Training & Guest Experience

Living Room DTLA; Wesley Chapel (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Industry leading compensation program

Meal Discount Program

Health Insurance

Dental, Vision, Life

Weekly Paycheck

Company Parties

Development & GROWTH!

Job summary

The Feinstein Group is seeking a Front of House (FOH) Manager to promote business growth, hire and train FOH staff, and ensure patrons receive exceptional drinks, food, and service. You will manage inventory, plan events, and enforce quality and safety controls to maximize customer satisfaction and profits.

Candidate should be observant, a strong communicator with problem-solving and interpersonal skills, and able to work with diverse personalities in a fast-paced environment.

Qualifications

• 3+ years of management experience in a high-volume restaurant or bar (>$4M)
• Bachelor's Degree is a plus
• Ability to anticipate manager and customer needs
• Strong communication and people skills
• Flexible schedule and reliable
• Desire to learn
• Self-motivation
• Professionalism
• Creativity
• Attention to detail
• Incredible hospitality and service
• Ability to focus
• Willingness to work long hours, holidays, weekends, and late shifts
• ServSafe certification is a plus
• Toast POS experience is a plus
• Fusion Prep experience is a plus
• Restaurant365 experience is a plus

Responsibilities

• Upholding Company Culture and Welcome H.O.M.E.
• Utilizing Fusion Prep to maintain prep consistency, food safety, and cleanliness
• Hiring and training staff to provide excellent service
• Creating effective schedules and placing staff appropriately
• Using training platforms to ensure ongoing education
• Setting and enforcing quality and safety controls
• Planning and participating in promotional events
• Diffusing tense situations between patrons or staff
• Maintaining a fun, safe atmosphere for patrons
• Understanding budgets and P&L is a plus
• Proactively solving problems as they arise
• Flawless execution of Restaurant Systems, Policies, and Procedures
• Completing assigned shift duties
• Ensuring timely FOH training for all employees
• Managing FOH labor costs in line with budgets
• Holding staff to high standards and accountability
• Money handling accuracy (cash drawers, safe counts, tips, DSR)
• Leading monthly staff training meetings
• Understanding progressive documentation

Skills

FOH Management

Strong communication

Flexible schedule

Desire to learn

Self-motivation

Professionalism

Creativity

Attention to detail

Hospitality excellence

Availability to work long hours

ServSafe certification

Toast POS experience

Fusion Prep experience

Restaurant365 experience

Education

Bachelor's Degree (plus)

Tools

Toast POS

Fusion Prep

Restaurant365

Job description

The Feinstein Group is seeking a Front of House (FOH) Manager to promote business growth, hire and train FOH staff, and ensure patrons receive exceptional drinks, food, and service. You will manage inventory, plan events, and enforce quality and safety controls to maximize customer satisfaction and profits.

Candidate should be observant, a strong communicator with problem-solving and interpersonal skills, and able to work with diverse personalities in a fast-paced environment.