FOH Manager

V Pizza Jax Beach; Florida; Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

V Pizza Jax Beach in Florida is seeking dynamic Front of House Managers to join a comprehensive management training program. You will develop leadership skills while learning all aspects of the business, including operations, sales, marketing, and customer service.

Competitive compensation and career advancement opportunities are offered. Ideal candidates have customer service or sales experience and strong communication abilities.

Qualifikationen

• Experience in customer service or sales is required for Front of House Managers.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent verbal and written communication.
• Maintain professionalism and a positive attitude in a fast-paced environment.

Aufgaben

• Participate in a comprehensive management training program to develop leadership skills.
• Learn operations, sales, marketing, and customer service aspects of the business.
• Assist in managing day-to-day operations under guidance of experienced managers.
• Help with duties of other staff when necessary due to absence or high volume.
• Achieve targets in labor, food cost, beverage cost, turnover, and other KPIs.
• Maintain safety and health code standards throughout the restaurant.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records and perform data entry as needed.
• Assist in developing and implementing marketing strategies to promote products or services.
• Lead and motivate staff to complete tasks efficiently.
• Demonstrate phone etiquette when interacting with customers.

Kenntnisse

Customer service experience

Sales experience

Organizational skills

Verbal and written communication

Professionalism under pressure

Jobbeschreibung

Description

We are looking for great managers to join our team, Front of House Management candidates. This is an exciting opportunity for individuals who are eager to learn and grow within a dynamic company. We offer competitive compensation, comprehensive training, and opportunities for career advancement. If you are motivated, enthusiastic, and ready to take on new challenges, we want to hear from you!

Responsibilities and Duties

The main functions include, but are not limited to the following:

• Participate in a comprehensive management training program to develop the skills and knowledge necessary for a leadership role
• Learn and understand various aspects of the business that includes operations, sales, marketing, and customer service
• Assist in managing day-to-day operations of the company under the guidance of experienced managers
• Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume
• Must be able to achieve results in key areas, such as labor, food cost, beverage cost, turnover, V for Victory, etc.
• Maintain safety and health code standards throughout entire restaurant
• Provide excellent customer service by addressing customer inquiries and resolving issues in a timely manner with a friendly and polite attitude
• Maintain accurate records and perform data entry tasks as needed
• Assist in developing and implementing marketing strategies to promote products or service
• Lead and motivate staff to complete their tasks in efficient manner
• Demonstrate phone etiquette when interacting with customers or clients
• Assisting in staffing responsibilities, including hiring, training, scheduling, and terminating

Requirements

Qualifications and Skills

• Previous experience in a customer service or sales role is required for Front of House Managers
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Ability to maintain professionalism and positive attitude in a fast-paced environment