FOH Manager

The Feinstein Group; Wesley Chapel (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Weekly Pay

Meal Discounts

Company Parties

Development Opportunities

Job summary

The Feinstein Group is seeking a Front of House Manager to promote and grow the business, hire and train staff, and ensure patrons receive excellent drinks, food, and service. You will also manage inventory, plan events, and uphold safety and quality controls.

Ideal candidates are observant, with strong communication and problem‑solving skills, plus the ability to work with diverse personalities and diffuse tense situations. Apply to join a growth‑minded team.

Qualifications

• 3+ years’ management experience in a high volume ($4M+) restaurant or bar.
• Bachelor's Degree is a plus.
• Anticipating fellow manager and customer needs.
• Strong communication and people skills.
• Flexible schedule and reliable.
• Desire to learn.
• Self-motivation.
• Professionalism.
• Creativity.
• Attention to detail.
• Incredible Hospitality and Service.
• Ability to focus.
• Availability to work long hours, holidays, weekends, and late shifts.
• ServSafe Certification is a plus.
• Toast POS experience is a plus.
• Fusion Prep experience is a plus.
• Restaurant365 experience is a plus.

Responsibilities

• Upholding our Company Culture, Welcome H.O.M.E.
• Utilizing Fusion Prep to maintain consistency of prep, food safety, and cleanliness.
• Hiring and training staff to provide excellent service to patrons.
• Creating effective schedules, putting “Ace’s in their places”
• Utilizing our training platforms to ensure education never ends for our employees
• Setting and enforcing quality and safety controls.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members
• Maintaining a fun, safe atmosphere for patrons.
• Financial understanding of budgets, and profit and loss is a plus.
• Makes initiative to solve problems as they come.
• Flawless execution of all Restaurant Systems, Policies, and Procedures
• Complete assigned shift duties
• Ensuring timely training of ALL Front of House employees
• Ensuring FOH labor costs are in line with projected periodic budget
• Comfortable holding staff to high standards and holding them accountable
• Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
• Holding monthly staff meetings for training and development
• Understanding and execution of progressive documentation

Skills

3+ years management

Strong communication

People skills

Flexible schedule

Desire to learn

Self-motivation

Professionalism

Creativity

Attention to detail

Hospitality & service

Availability for long hours

Education

Bachelor's Degree

Tools

Toast POS

Fusion Prep

Restaurant365

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
• Health insurance
• Paid time off
• Bonus based on performance
• Dental insurance

Job Description:

At The Feinstein Group, as a FOH Manager, you will promote and grow the business, hire and train Front of house staff, and ensure that patrons are receiving excellent drinks, food, and service.

You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

To succeed as a FOH Manager, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.

Expectations/Responsibilities

• Upholding our Company Culture, Welcome H.O.M.E
• Utilizing Fusion Prep to maintain consistency of prep, food safety, and cleanliness
• Hiring and training staff to provide excellent service to patrons.
• Creating effective schedules, putting “Ace’s in their places”
• Utilizing our training platforms to ensure education never ends for our employees
• Setting and enforcing quality and safety controls.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members
• Maintaining a fun, safe atmosphere for patrons.
• Financial understanding of budgets, and profit and loss is a plus.
• Makes initiative to solve problems as they come.
• Flawless execution of all Restaurant Systems, Policies, and Procedures
• Complete assigned shift duties
• Ensuring timely training of ALL Front of House employees
• Ensuring FOH labor costs are in line with projected periodic budget
• Comfortable holding staff to high standards and holding them accountable
• Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
• Holding monthly staff meetings for training and development
• Understanding and execution of progressive documentation

Requirements

Required Skills/Qualifications

• 3+ years’ management experience in a high volume ($4M+) restaurant or bar
• Bachelor's Degree is a plus
• Anticipating fellow manager and customer needs
• Strong communication and people skills
• Flexible schedule and reliable
• Desire to learn
• Self-motivation
• Professionalism
• Creativity
• Attention to detail
• Incredible Hospitality and Service
• Ability to focus
• Availability to work long hours, holidays, weekends, and late shifts
• ServSafe Certification is a plus
• Toast POS experience is a plus
• Fusion Prep experience is a plus
• Restaurant365 experience is a plus

Physical Requirements

• Must be able to seize, grasp, and hold objects with hands
• Must be able to work on your feet for at least ten hours
• Fast paced movements are required
• Must be able to move, pull, carry or lift at least 50 pounds
• Occasionally kneel, bend, crouch and climb as required

Benefits/Perks

• Industry leading compensation program
• Meal Discount Program
• Health Insurance
• Dental, Vision, Life
• Weekly PaycheckCompany Parties
• Development & GROWTH!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

COMPANY DESCRIPTION

Founded by industry experts Zachary & Christina Feinstein in 2014, The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one of a kind dining experiences IS OUR PASSION. Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe a great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.