FOH Manager

R365hire

Wesley Chapel (FL)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Industry leading compensation program

Meal Discount Program

Health Insurance

Dental, Vision, Life

Weekly Paycheck

Company Parties

Development & GROWTH!

Job summary

The Feinstein Group is seeking a Front of House (FOH) Manager to promote business growth, hire and train FOH staff, and ensure patrons receive exceptional drinks, food, and service. You will manage inventory, plan events, and enforce quality and safety controls to maximize customer satisfaction and profits.

Candidate should be observant, a strong communicator with problem-solving and interpersonal skills, and able to work with diverse personalities in a fast-paced environment.

Qualifications

3+ years of management experience in a high-volume restaurant or bar (>$4M)
Bachelor's Degree is a plus
Ability to anticipate manager and customer needs
Strong communication and people skills
Flexible schedule and reliable
Desire to learn
Self-motivation
Professionalism
Creativity
Attention to detail
Incredible hospitality and service
Ability to focus
Willingness to work long hours, holidays, weekends, and late shifts
ServSafe certification is a plus
Toast POS experience is a plus
Fusion Prep experience is a plus
Restaurant365 experience is a plus

Responsibilities

Upholding Company Culture and Welcome H.O.M.E.
Utilizing Fusion Prep to maintain prep consistency, food safety, and cleanliness
Hiring and training staff to provide excellent service
Creating effective schedules and placing staff appropriately
Using training platforms to ensure ongoing education
Setting and enforcing quality and safety controls
Planning and participating in promotional events
Diffusing tense situations between patrons or staff
Maintaining a fun, safe atmosphere for patrons
Understanding budgets and P&L is a plus
Proactively solving problems as they arise
Flawless execution of Restaurant Systems, Policies, and Procedures
Completing assigned shift duties
Ensuring timely FOH training for all employees
Managing FOH labor costs in line with budgets
Holding staff to high standards and accountability
Money handling accuracy (cash drawers, safe counts, tips, DSR)
Leading monthly staff training meetings
Understanding progressive documentation

Skills

FOH Management

Strong communication

Flexible schedule

Desire to learn

Self-motivation

Professionalism

Creativity

Attention to detail

Hospitality excellence

Availability to work long hours

ServSafe certification

Toast POS experience

Fusion Prep experience

Restaurant365 experience

Education

Bachelor's Degree (plus)

Tools

Toast POS

Fusion Prep

Restaurant365

Job description

Benefits

Flexible schedule
Opportunity for advancement
Training & development

Job Description

At The Feinstein Group, as a FOH Manager, you will promote and grow the business, hire and train Front of house staff, and ensure that patrons are receiving excellent drinks, food, and service.

You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

To succeed as a FOH Manager, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.

Expectations/Responsibilities

Upholding our Company Culture, Welcome H.O.M.E
Utilizing Fusion Prep to maintain consistency of prep, food safety, and cleanliness
Hiring and training staff to provide excellent service to patrons.
Creating effective schedules, putting “Ace’s in their places”
Utilizing our training platforms to ensure education never ends for our employees
Setting and enforcing quality and safety controls.
Planning and taking part in promotional events.
Diffusing tense situations between patrons or staff members
Maintaining a fun, safe atmosphere for patrons.
Financial understanding of budgets, and profit and loss is a plus.
Makes initiative to solve problems as they come.
Flawless execution of all Restaurant Systems, Policies, and Procedures
Complete assigned shift duties
Ensuring timely training of ALL Front of House employees
Ensuring FOH labor costs are in line with projected periodic budget
Comfortable holding staff to high standards and holding them accountable
Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
Holding monthly staff meetings for training and development
Understanding and execution of progressive documentation