FOH Leader & Service Quality Coach

Outback Steakhouse; Montgomeryville (Montgomery County); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k

Résumé du poste

Outback Steakhouse is seeking a dedicated Key position to support the front-of-house team and management. This role emphasizes a "whatever it takes" attitude to help achieve daily quality and consistency for a great guest experience.

The position emphasizes leadership, staff coaching, and collaboration with management to ensure standards, service quality, and effective internal communication across the restaurant. Benefits are provided per location and company policy.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.
• Previous experience in the restaurant industry (preferred).
• Leadership experience preferred.

Responsabilités

• Uphold high employment quality standards per Bloomin' Brands policies.
• Conduct pre-opening quality checks and prep service readiness.
• Review staffing and lead pre-shift meetings.
• Coach front-of-house staff in customer service while balancing FOH and BOH.
• Perform quality table checks and handle guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Connaissances

Front-of-house leadership

Customer service

Team coaching

Description du poste

Outback Steakhouse is seeking a dedicated Key position to support the front-of-house team and management. This role emphasizes a "whatever it takes" attitude to help achieve daily quality and consistency for a great guest experience.

The position emphasizes leadership, staff coaching, and collaboration with management to ensure standards, service quality, and effective internal communication across the restaurant. Benefits are provided per location and company policy.